We want to make sure we are the right service to support the service user you are referring. Please answer the questions below, as they may help guide you to other services that could be helpful depending on what the service user needs.
Unfortunately, NHS talking Therapies staff are unable to offer immediate support and we are not a crisis service.
If the service user lives in Camden or Islington and needs urgent support due to concerns about harming themselves, or others, you can call the local NHS Crisis team on 0800 917 3333 or NHS 111. See the following link for more information about getting help in a crisis- https://www.camdenandislingtontalkingtherapies.nhs.uk/camden-islington/crisis-support/
If the service user is located outside of the boroughs of Camden and Islington, then please use the following link to locate their local urgent crisis service: www.nhs.uk/service-search/mental-health/find-an-urgent-mental-health-helpline - this applies to England services only.
If the service user is in immediate danger of harm from anyone else, please call the Police on 999.
If the service user is the victim of domestic violence and needs support, there are specialist services you can refer to:
If they live in Islington, you can contact Solace for advice and support: Start here if you need help - Solace Womens Aid
If they live in Camden, you can refer/signpost to Camden Safety Net for practical support in managing ongoing abuse: Get support from Camden Safety Net - Camden Council
There is also the National Domestic Violence Helpline on 0808 2000 247 - more information about this organisation can be found here- https://www.nationaldahelpline.org.uk/
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Talking therapies offers brief goal focussed treatment for symptoms of depression and anxiety. If the service user needs a formal diagnostic assessment or medication for a mental health condition such as,
Bipolar disorder, psychosis, personality disorder, please liaise with the patients GP and request that they are referred to the Core Team or Secondary Care services.
Or for neurodevelopmental disorders such as ADHD or Autism you can refer to the Neurodevelopmental Disorders service in the trust: https://www.northlondonmentalhealth.nhs.uk/service-details/service/neuro-developmental-disorders-ndd-120/
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If the service user is currently under the care of another NHS health service or having talking therapies elsewhere, they would be required to have completed this treatment before accessing our service.
If the service user is currently under the care of another NHS service or in therapy elsewhere and thinks they would benefit from a referral to our service, it may be best to advise that they raise this with the person they are seeing to discuss a possible referral and consider what their recommendations are (i.e. do they think what we offer is likely to be helpful for what they need help with?)
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In general, we are unable to directly help with practical issues and instead advocacy or specialist support services can be more helpful.
In general, we are unable to directly help with practical issues and instead advocacy or specialist support services can be more helpful.
If a service user is seeking help for a practical issue, it may be helpful to refer/signpost to local organisations that offer social prescribing support. They can offer support regarding housing, debt, social needs and work as examples. In Islington, AGE UK offer this support to residents aged 16+: Age UK Islington | About us and Help On Your Doorstep: Help on Your Doorstep
If they live in Camden, AGE UK offer this support to residents aged 16+: Welcome to Age UK Camden or you could make a self-referral to WISH Plus via the Camden Council website WISH Plus - Camden Council
You could also advise the service user to speak to their GP to explore options, and they can refer to a ‘Social Prescriber’- A social prescriber is a professional who helps residents access activities, groups, and services in their community to meet the practical, social, and emotional needs that affect their health and wellbeing.
Please go back if you think you have answered any of the questions incorrectly.
Thank you. You will now be redirected to the referral form here.
